Terms of Service

Effective Date: January 15, 2025 | Last Updated: January 15, 2025

1. Acceptance of Terms

By accessing or using our website at https://apexpro.ai or our services, you agree to these Terms and our Privacy Policy. If you disagree with any part of these Terms, you may not access or use our services.

2. Description of Services

2.1 Our Services

Apex Pro AI Inc. provides SaaS automation and workflow solutions for insurance agencies and companies, including:

• Custom CRM implementations and optimization
• Marketing automation workflows
• Lead management and nurturing systems
• Multi-platform integrations
• Agency management system optimization
• Customer onboarding workflow automation
• Recruitment and hiring process automation
• Compliance reporting automation

2.2 Service Limitations

Our services are provided "as is" and we do not guarantee specific business outcomes. Results may vary based on implementation, market conditions, and other factors beyond our control.

3. Account Registration and Security

3.1 Account Information

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Acceptable Use Policy

4.1 Permitted Uses

• Use services for legitimate business purposes
• Access features included in your subscription
• Export your data in standard formats
• Use services in compliance with applicable laws

4.2 Prohibited Uses

You may not:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, offensive, or illegal content
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Use services for spam or unsolicited communications
• Reverse engineer or attempt to extract source code

5. Payment Terms

5.1 Fees and Billing

Service fees are specified in your service agreement or statement of work. Payment terms vary by engagement and are customized per client requirements.

5.2 Late Payments

Late payments may incur a service charge of 1.5% per month or the maximum rate permitted by law, whichever is less.

5.3 Taxes

You are responsible for all applicable taxes, duties, and assessments, excluding taxes based on our net income.

6. Intellectual Property Rights

6.1 Our Intellectual Property

We retain all rights to our pre-existing intellectual property, including but not limited to our website, services, software, methodologies, frameworks, trademarks, and any improvements or derivatives thereof.

6.2 Your Data

You retain ownership of all data, content, and business information you provide to us. We process your data solely to provide our services.

6.3 License to Use Our Services

We grant you a limited, non-exclusive, non-transferable license to use our services subject to these Terms and your service agreement.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Communications Consent

By providing your contact information, you consent to receive communications from us about our services, including via email, phone calls, and text messages. You may opt out at any time by contacting [email protected].

9. Third-Party Services and Links

Our services may integrate with or contain links to third-party services. We are not responsible for the content, policies, or practices of third-party services. Your use of third-party services is subject to their respective terms and conditions.

10. Disclaimers

10.1 Service Availability

We strive for 99.5% uptime but do not guarantee uninterrupted or error-free service operation. Services may be temporarily unavailable due to maintenance, updates, or unforeseen issues.

10.2 No Professional Advice

We provide technology services and do not provide legal, accounting, insurance, or financial advice. Consult qualified professionals for such matters.

10.3 Warranty Disclaimer

EXCEPT AS EXPRESSLY SET FORTH HEREIN, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

11. Limitation of Liability

The limitation of liability does not apply to our gross negligence, willful misconduct, or violations of confidentiality obligations.

12. Indemnification

You agree to indemnify and hold us harmless from claims arising from your use of our services, violation of these Terms, or infringement of third-party rights.

13. Termination

13.1 Termination by You

You may terminate your account at any time by contacting us. Termination does not relieve you of payment obligations for services already provided.

13.2 Termination by Us

We may suspend or terminate your access immediately if you violate these Terms or engage in prohibited activities.

13.3 Effect of Termination

Upon termination, your access to services will cease. We will provide data export capabilities for thirty (30) days post-termination upon request.

14. Force Majeure

Neither party will be liable for delays or failures due to causes beyond reasonable control, including acts of God, natural disasters, war, terrorism, government actions, pandemics, or failure of third-party services.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms are governed by Florida law without regard to conflict of law principles.

15.2 Dispute Resolution

Any disputes will be resolved through binding arbitration in Florida under the American Arbitration Association Commercial Arbitration Rules.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between the parties.

16.2 Modifications

We may update these Terms from time to time. We will post the updated Terms on our website and notify you of material changes.

16.3 Severability

If any provision of these Terms is deemed unenforceable, the remaining provisions will remain in full force and effect.

16.4 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms to affiliates or in connection with a merger or acquisition.

17. Contact Information

For questions about these Terms of Service, contact us: